Technology

How your business can use AI to strengthen customer service

AI customer service solutions could reduce your business’s operating costs. But be careful! AI generally can’t replace human judgment. Learn more.
October 1, 2026
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These days, customers expect fast and personalized service and support from the businesses they patronize. AI can help you meet their high expectations without overburdening your employees. But as in other contexts, AI in customer service is usually only as effective as how it’s trained and used. To improve responsiveness and give employees more time […]
#ArtificialIntelligence, #BusinessGrowth, #Technology
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Risk Management, Technology

Writing an AI governance policy for your business

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October 31, 2025
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Artificial intelligence (AI) is changing the way businesses operate. Its capacity to gather and process data, as well as to mimic human interactions, offers remarkable potential to streamline operations and boost productivity. But AI presents considerable challenges and concerns, too. With so many tools available, employees may inadvertently or purposely misuse the technology in ways […]
#AIGovernance, #AITechnology, #ArtificialIntelligence
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